Frequently Ask Questions
At Shower Repair Service we want to make servicing as simple, and hassle free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact our Customer Service team on 0131 538 4343,
Yes, if parts are available we can fix almost any shower. Here are some of the brands we can repair: Aqualisa, Bristan, Creda, Crosswater, Deva, Dimplex, Gainsborough, Galaxy, Grohe, Gummers, Hansgrohe, Heatrae Sadia, Meltronic, Meynell, Mira, MX, Neptune, Newteam, Rada, Redring, Showerforce, Sirrus, Stuart Turner, Supajet, Trevi, Triton, Xpelair and many more..
We aim to visit most local jobs within a couple of days, however during quieter periods we can sometimes offer a same day service.
If you can provide us with the make and model of your shower and a description of the fault before we make our visit our engineers will always attempt to bring the necessary spares required to fix your shower.
There is no call-out charge.
All parts and labour are guaranteed by the Shower Doctor for 1 year. Some parts may have additional warranty periods which are covered by the manufacturer.
Where possible we will give you an estimate for fitting a replacement shower in its place.
No, unfortunately our engineers are only contracted to work between the hours of 8am and 5pm (Mon-Fri).
Our visits are offered as either AM or PM however we will endeavour to arrive within a 2hr time slot. By the nature of our work it is not always easy to predict how long each job will take so if we are going to arrive outside your booking time we will do our best to give you some advanced notice.
Yes, all our engineers have full liability insurance cover.
Yes, we can arrange to collect keys from you or a neighbour or you can drop them off at our office at a time that suits you. Alternatively we can give you a call when our engineer is on his way and you can arrange for someone to meet us there.